We believe in straightforward terms that protect both your rights and ours. No hidden clauses, no confusing language.
These terms are effective immediately and apply to all users of DeeperNet services. We'll notify you of any significant changes.
Data privacy, service reliability, fair pricing, and the right to cancel or modify your services at any time.
By accessing or using DeeperNet services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, please discontinue use of our services.
You must be at least 18 years old to use our services. If you are under 18, you may only use our services with parental consent and supervision. By using our services, you represent that you meet these requirements.
We may modify these terms at any time. We'll notify users of significant changes via email or through our platform. Your continued use of our services after modifications constitutes acceptance of the updated terms.
Physical DPN devices are sold with a 1-year warranty. We provide setup support and troubleshooting. Hardware modifications may void warranty. Return policy applies within 30 days of purchase.
You may not use our services for illegal activities, harassment, spam, malware distribution, or any activity that could harm our systems or other users. Violation may result in immediate account termination.
We accept major credit and debit cards, PayPal, and cryptocurrency payments. All payments are processed securely through encrypted channels. We do not store payment information on our servers.
Subscription services are billed monthly or annually based on your chosen plan. Billing occurs on the same date each cycle. We'll send payment reminders before each billing date.
You may cancel your subscription at any time. Hardware purchases are eligible for full refund within 10 days. 50% refund on our Software subscriptions if you're subscribed less than 10 days. See our Refund Policy for detailed terms.
Services may be suspended for non-payment after 1 day. We'll attempt to contact you before suspension. Account reactivation is immediate upon payment of outstanding balance.
All data is encrypted in transit and at rest. We use industry-standard security measures including regular security audits, penetration testing, and employee security training.
All DeeperNet software, AI models, documentation, and branding are our intellectual property. Users receive a limited license to use our services but may not reverse engineer, copy, or redistribute our technology.
You retain ownership of all content and data you create or upload using our services. We do not claim ownership of your work. You grant us a limited license to process your data solely to provide our services.
We respect intellectual property rights. If you believe our services infringe on your copyrights, please contact us with a DMCA notice. We'll investigate and respond promptly to valid claims.
Our services are provided "as is" without warranties. While we strive for excellence, we cannot guarantee uninterrupted service, complete accuracy of AI outputs, or that our services will meet all your specific needs.
Our total liability for any claims related to our services is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
You agree to indemnify DeeperNet against any claims arising from your use of our services, violation of these terms, or infringement of others' rights through your use of our platform.
If direct communication doesn't resolve the issue, we're open to mediation through a neutral third party. Both parties share mediation costs equally.
We believe in transparent communication. If you have questions about these terms, need clarification on any section, or have suggestions for improvement, please don't hesitate to contact us.