We stand behind our services with a clear refund policy that protects your investment while maintaining fairness for all users.
This refund policy is effective immediately and applies to all DeeperNet services and products.
All payments on our site cannot be withdrawn. Only affiliate marketing sales commissions are available for withdrawal.
Software subscriptions are eligible for a 50% refund if you request it within 10 days of your initial subscription date. This applies to both monthly and annual subscriptions.
The refund amount is calculated as 50% of the total subscription fee paid. For annual subscriptions, this applies to the full annual amount, not a prorated portion.
No refunds are available for subscriptions that have been active for more than 10 days. This policy ensures sustainable service provision while giving users a fair trial period.
The only funds available for withdrawal are earnings from our affiliate marketing program. These commissions can be withdrawn according to our affiliate terms.
Contact our support team with your refund request. Include your account details, subscription information, and reason for the refund request.
In cases where local consumer protection laws require different terms, we will comply with applicable legal requirements while maintaining our standard policy where legally permissible.
Our support team is here to help you with any questions about our refund policy or to process your refund request. We're committed to providing clear, helpful assistance.